Service Desk _Ahmedabad_Gandhinagar

Opportunity for Service Desk Support with Global Leader in IT Services Employment| Immediate Expectations End to end Management of calls, Resolving L1 User issues, Proper reassignments Coordinating with users and resolving the incidents on time and follow up needed Ready to work in a 24/7 shift Must Haves Handling calls, chat, email, and web request Validate the priority of the Incident and requests reported by the users and ensure the priority is given based on urgency and business impact Reco…