Senior Field Expert

On a typical day you will: Provide specialized technical support for Otis elevator systems, including Gen2, SkyRise, and CompassPlus technologies. Assist field technicians with fault diagnosis, troubleshooting, and corrective actions. Support commissioning and testing of new Otis installations and modernization projects. Collaborate with Otis engineering and product support teams for escalated issues. Maintain detailed records of service cases, technical reports, and root cause analyses. Conduc…