Program Support Assistant

The Program Support Assistant serves as the Patient Centered Management Module Coordinator (PCMMC) for the Miami VA Healthcare System. The Program Support Assistant works in collaboration with the Assistant Chief Of Staff (ACOS and the Administrative Officer for Ambulatory Care Service, Providers and other clinical staff in ensuring the management and accuracy of the provider panel data base.

**Qualifications:**
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/23/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or educations described below: Specialized Experience: Carefully read the following descriptions of the required specialized experience for the position. Your resume must support your response. Applicants must have one (1) full year of specialized experience related to this position. This experience must have been equivalent to at least the GS-06 grade level in the Federal Service. Examples of specialized experience would typically include, but are not limited to: communicating with internal and external customers of the organization, preparing correspondence, meeting agendas, meeting minutes, and follow-up action items with appropriate staff members, conducting surveys, maintaining data, reports, and publications, assists team with data collection maintenance and monthly report, coordinating hospice related public outreach efforts, appointment scheduling, room assignment, and follow-up. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.