Service Desk Analyst
HTC Global Services
Singapore
Posted 5 days, 17 hours ago
Job Description
Skills Required for Service Desk Agent 1-4 Years of experience in technical support / service desk The individual Service Desk analyst will provide level 1 IT Service Desk support Provide support to end user via phone, chat, email or web Ability to diagnose and resolve common hardware/software/network issues Familiarity with Windows, macOS Proficiency in troubleshooting tools like Outlook, Word, Excel, and Teams Experience with service management tools (e.g., ServiceNow, Jira, Zendesk, Freshdes…
Required Skills
Jira
ServiceNow
Excel
Requirements
Employment Type
Permanent
Category
IT Jobs
About HTC Global Services
Location: Singapore
Industry: IT Jobs