Service Desk Analyst

HCLTech India, Uttar Pradesh, Ghaziabad, Noida
Posted 3 weeks, 4 days ago

Job Description

Experience: 1 - 4 Years Location: Noida (Sector 126) Shifts: 5 days Office & US Shift (5 PM - 2 AM) Key Skills & Requirements: Prior experience in voice-based (International Voice Support) Service Desk support Comfortable working in a call support environment Proficient with ticketing tools (preferably ServiceNow) Working knowledge of Active Directory and RSA Token Experience in troubleshooting VPN, Citrix, and VDI-related issues Basic proficiency in MS Office applications Roles & Responsibilit…

Required Skills

ServiceNow

Requirements

Employment Type

Permanent

Category

IT Jobs

About HCLTech

Location: India, Uttar Pradesh, Ghaziabad, Noida

Industry: IT Jobs

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Service Desk Analyst

HCLTech

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