MWR Front Desk Associate

This position is assigned to the Morale, Welfare, and Recreation (MWR) Recreational Lodging Program; Fleet Readiness (N92); Commander, Navy Installations Command (CNIC). The incumbent performs front desk and/or reservation functions for the MWR Recreational lodging program. Recreational Lodging operations may include Recreational Vehicle (RV) Parks, Vacation Rentals (cottages, cabins, single houses, townhomes, duplexes, mobile homes, hotels, apartments, and yurts), and/or campgrounds.

**Qualifications:**
Knowledge of daily front desk operations of a hotel or RV Parks. Knowledge of basic principles, concepts, standards, and regulations related to hospitality operations. Knowledge of an automated property management system(s) Skill in resolving customer complaints. Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook). Skill in basic math. Skill in reading. Ability to handle, control, and account for large amounts of cash. Ability to handle, address and resolve customer complaints. Ability to communicate effectively both orally and in writing, in English.