Case Management Specialist

Case Management Specialists perform professional court operations work within the Clerk's Office with primary responsibility for maintaining and processing case information, performing quality and compliance review of case filings, supporting court hearings and public services, and managing the progression of cases pending before the court in accordance with court policies, procedures, and processing standards.

**Qualifications:**
REQUIRED QUALIFICATIONS: CL 24 ($51,146 - $83,131): Possession of an undergraduate degree from an accredited university with superior academic achievement* and one year of specialized experience** -OR- Possession of a high school diploma (or equivalency) and three years of specialized experience** CL 25 ($56,478 - $91,839): Possession of an undergraduate degree and two years of specialized experience**, which must have been gained in a position within the federal judiciary. At least one of the two years must have been equivalent to the CL 24. -OR- Possession of a high school diploma (or equivalency) and four years of specialized experience** as defined below, which must have been gained in a position within the federal judiciary. At least one of the four years must have been equivalent to the CL 24. *Superior academic achievement is defined as: An overall "B" grade point average equaling 2.90 or better of a possible 4.0; or Standing in the upper third of the class; or "3.5" average or better in a legal studies, paralegal studies, or similar major field of study that would prepare a candidate well to perform in this position; or Election to membership in Phi Beta Kappa, Sigma XI, or one of the National Honorary Scholastic Societies meeting the minimum requirements of the Association of College Honor Societies, other than Freshman Honor Societies. **Specialized experience is defined as progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Note: Pay setting above the step 25 may only be considered for individuals with prior federal experience using the highest previous rate (HPR) policy. PREFERRED SKILLS AND EXPERIENCE: Prior work or intern experience in a court, legal, or government work environment. Prior work or intern experience involving the federal judiciary's CM/ECF system. Prior work experience (including internships or volunteer work) in a public customer service-related role (e.g., public reception, public interaction, telephone answering, client interaction). Prior work or academic experience using the Microsoft 365 Office Suite, including Word, Excel, PowerPoint, SharePoint, and Teams. Prior experience with data quality review, records management, process improvement, or operational reporting.