Customer Experience & Insights Manager

SPH Media Singapore
Posted 2 days, 1 hour ago

Job Description

As a Customer Experience & Insights Manager at SPH Media, you will analyse behavioural and feedback data, evaluate the full customer journey, identify opportunities and friction points across key touchpoints, and translate insights into actionable recommendations that shape marketing, product, content and technology decisions. In addition, Customer Experience & Insights Manager will collaborate with different teams in the organisation to ensure a shared and consistent understanding of customer …

Requirements

Employment Type

Permanent

Category

PR, Advertising & Marketing Jobs

About SPH Media

Location: Singapore

Industry: PR, Advertising & Marketing Jobs

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Customer Experience & Insights Manager

SPH Media

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