Customer Support Associate

We are seeking a dynamic and detail-oriented Customer Support Associate to join our Puja Category Launch Team. This role will focus on executing and managing on-ground operations, onboarding service partners, and coordinating with temples and vendors to ensure seamless stock and content readiness for launch. What will you do? Handle inbound customer interactions through calls, emails, and chat platforms. Conduct regular follow-up calls for users with lower satisfaction ratings (~100 calls per d…