Senior Executive/Executive, VIP Host

Responsibilities Provide guest services, including attending to general enquiries and guests' feedback, promoting membership programs and benefits, floor promotions, campaigns and members’ events. Serve as a one stop in-house host to identify and engage valuable customers and provide hospitality services as part of player development function. Conduct surveys and analysis to collect guests’ feedback and compile observations to improve guest experience. Contribute to the planning of members’ pro…