Process Change Manager

This position is in the Directorate of Administrative Programs (DAP), within the Office of Technology Assistance (OTA). This position will be filled in either Washington, DC, or Arlington Heights, IL. This position is at the full performance level. This position is inside the bargaining unit. This position is not remote. Selectee will be expected to report to one of the offices listed above.

**Qualifications:**
Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. To qualify for the GS-14: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-13. Examples of qualifying specialized experience for the GS-14 include: Developing or interpreting policies, procedures or strategies that govern the planning and utilization of health and safety applications. Determining resolution for issues with long term data integrity requirements. Participating in system development through identifying and/or documenting user needs. Performing analysis of programmatic data conflicts to determine inconsistencies.