Senior Services Manager

YOUR IMPACT As a Senior Service Manager, you will lead end‑to‑end service delivery for strategic enterprise customers, shaping service excellence across a global portfolio. You’ll act as a senior escalation point, a strategic advisor, and a driver of service transformation—enhancing customer satisfaction, operational performance, and long‑term business value. WHAT THE ROLE OFFERS Full accountability for service delivery, SLA performance, and customer satisfaction Leadership of strategic service…