IT Executive

Titan Email India, Maharashtra, Mumbai
Posted 3 weeks, 4 days ago

Job Description

Roles and Responsibilities of an L2 IT Executive: Helpdesk Support · Serve as the first point of contact for employees or customers seeking technical assistance via phone, email, or ticketing systems. · Troubleshoot and resolve basic IT issues such as login problems, software malfunctions, and network connectivity issues. · Provide guidance and support for general IT-related questions, directing users to appropriate resources when necessary. Incident Management · Log and categorize support requ…

Requirements

Employment Type

Permanent

Category

IT Jobs

About Titan Email

Location: India, Maharashtra, Mumbai

Industry: IT Jobs

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