IT Executive
Job Description
Roles and Responsibilities of an L2 IT Executive: Helpdesk Support · Serve as the first point of contact for employees or customers seeking technical assistance via phone, email, or ticketing systems. · Troubleshoot and resolve basic IT issues such as login problems, software malfunctions, and network connectivity issues. · Provide guidance and support for general IT-related questions, directing users to appropriate resources when necessary. Incident Management · Log and categorize support requ…
Requirements
Employment Type
Permanent
Category
IT Jobs
About Titan Email
Location: India, Maharashtra, Mumbai
Industry: IT Jobs