Technical Service Desk Analyst (Immediate Joiner)

SHI Solutions India Pvt. Ltd. India, Telangana, Hyderabad
Posted 6 days, 2 hours ago

Job Description

Job Title: Technical Service Desk Analyst Location: Hyderabad Experience: 0-2 years. NP : Immediate Joiners Key Responsibilities: Provide first-level technical support to end-users. Troubleshoot issues related to Windows OS, Active Directory (AD), VPN, and Microsoft Outlook. Record, track, and document support requests using ticketing systems. Escalate unresolved issues to appropriate teams as needed. Required Skills: Strong verbal and written communication skills. Basic troubleshooting knowled…

Requirements

Employment Type

Permanent

Category

IT Jobs

About SHI Solutions India Pvt. Ltd.

Location: India, Telangana, Hyderabad

Industry: IT Jobs

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Technical Service Desk Analyst (Immediate Joiner)

SHI Solutions India Pvt. Ltd.

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