Technical Customer Support Representative (L1)

We are seeking a full-time, remote Technical Customer Support (TCS) Representative with 2 years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment. You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value and customer satisfaction. You will be involved in all aspects of support, including product demonstrations and customer education. Our client is…