Tech Support Executive

JOB DESCRIPTION: Tech Support Executive Key Responsibilities: Handle the basic admin functions in Salesforce including user maintenance, generation of reports/dashboards, data security, sharing rules, managing the page layouts and other routine tasks. Address User questions, aggregate and prioritize user feedback to plan &implement Salesforce enhancements based on user feedback and organization goals. Problem solving to identify and troubleshoot the issues as they arise. Manage the technical su…