Product Operations Manager-SAAS

About the Role Your mandate is two fold: Maximize operational excellence today (speed, accuracy, SLAs, client trust). Continuously translate operational insights into product improvements that make the platform smarter, faster, and more autonomous over time. Responsibilities Lead High-Performance Operations Own the daily operating rhythm of the team - huddles, reviews, retros, and goal tracking. Define clear roles, ownership, and expectations across the floor. Set and enforce productivity, qual…