Operations Team Lead

We are at Teleperformance hiring for Team leader-operation. Responsibilities Must handle Attrition, shrinkage, Aht , and CSAT of the team in a BPO Must have inbound experience. Minimum 1 year of experience is required in BPO. Manage daily operations of the team. Provide guidance and support to team members. Monitor performance metrics and implement improvements. Conduct regular team meetings and performance reviews. Qualifications Bachelor's degree in a relevant field. Pay range and compensatio…