Operations Duty Manager (Senior Executive level) (2-year renewable contract / shift work)

You will be part of a team that oversees the onsite operations across Mount Faber Leisure product offerings with the aim of achieving consistent delivery of exceptional experience to our guests. You will lead as an interim incident manager and management of situation during the first hour of a crisis situation. You will be expected to respond to guest needs, perform touchpoint engagement, and manage real time incidents. You will also be required to perform situational assessments and put in pla…