IT SPECIALIST (CUSTSPT)

You will serve as an IT SPECIALIST (CUSTOMER SUPPORT) in the CORPORATE OPERATIONS DEPARTMENT of NAVAL SURFACE WARFARE CENTER.

**Qualifications:**
Your resume must demonstrate at least one year of specialized experience at or equivalent to the NT-04 pay band (GS-11/12 equivalent) in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Analyzing business and customer requirements to manage projects, evaluate and develop funding plans, and provide guidance on technical issues impacting Information Technology material and service procurements for an organization. Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.