Cluster Manager

Key Responsibilities: Conduct induction and onboarding training for new joiners Deliver classroom and on-the-job training on sales, product knowledge, VM basics, and customer service Provide on-floor coaching and performance feedback to store teams Identify training needs and skill gaps through store visits and audits Develop and update training materials, manuals, and presentations Track training effectiveness and maintain training MIS Coordinate with HR and Operations teams for training calen…