Helpdesk Support Engineer - Cognizant

Job Title: Helpdesk Support Engineer Job Location: Singapore The Helpdesk Support Engineer provides technical assistance and support to end-users across hardware, software, network, and application issues. This role is responsible for troubleshooting, resolving incidents, and ensuring high service availability while maintaining excellent customer service standards. The engineer works closely with IT teams to escalate issues, maintain documentation, and contribute to continuous service improveme…