Call Agent

Highlights: Health insurance Dental reimbursement AWS Performance Bonus Friendly environment Office next to Havelock MRT Station (TE16) Description Manage all inbound and outbound calls in a timely and professional manner Attend alarm signals and fault call reported to achieve the Service Level Agreement (SLA) Handle customers’ complaints via phone or correspondence professionally Update and maintain a proper record on all customers Be involved actively in the customer retention program and st…