Communication Coach

Train a team of associates and impart knowledge that impact soft skills, voice and accent, language or behaviors defined by client. Conduct refresher and update training on Communication, Soft skills, Grammar, Syllable Stress, Voice intonation. Ongoing monitoring of associates performance and tracking deviations. Help in achieving continuous improvements by running refreshers that are specifically curated to meet the KPI's Regularly assess training needs to fill gaps in performance. Conduct per…