Senior Operation Executive (MVNO)

China Mobile International Limited Singapore
Posted 1 month, 1 week ago

Job Description

Job Description Provide tier 3 support to Customer Service Support in addressing customer’s issues and trouble tickets Work with Mobile Network Operators (MNOs), Mobile Virtual Network Enablers (MVNEs), and Business Support System (BSS) vendors, to resolve any customer issues Propose business processes or collect customer feedback on improvements Monitoring of Number port failures through MVNE system, and notify customers accordingly Provide analysis of trouble ticket report Perform Order Appro…

Requirements

Employment Type

Permanent

Category

PR, Advertising & Marketing Jobs

About China Mobile International Limited

Location: Singapore

Industry: PR, Advertising & Marketing Jobs

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