Senior Operation Executive (MVNO)
Job Description
Job Description Provide tier 3 support to Customer Service Support in addressing customer’s issues and trouble tickets Work with Mobile Network Operators (MNOs), Mobile Virtual Network Enablers (MVNEs), and Business Support System (BSS) vendors, to resolve any customer issues Propose business processes or collect customer feedback on improvements Monitoring of Number port failures through MVNE system, and notify customers accordingly Provide analysis of trouble ticket report Perform Order Appro…
Requirements
Employment Type
Permanent
Category
PR, Advertising & Marketing Jobs
About China Mobile International Limited
Location: Singapore
Industry: PR, Advertising & Marketing Jobs