Program Support Assistant- (Community Care Service)

The incumbent serves as a Program Support Assistant (ADPAC) for VA Community Care Service, El Paso Veterans Affairs Healthcare System (ELPVAHCS), Community Care Service (CCS) and reports directly to the Administrative Service Manager, CCS. Manages, administers, and ensures security, maintenance, and operations of database systems. Coordinates and performs information analysis and dissemination, including access to and distribution of standard and ad hoc reports from the data systems.

**Qualifications:**
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/09/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledgeable of Menu Management to build and design menus/templates to meet staff needs as required, giving computer access and assigning appropriate menus and security keys for each user class as required. Skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems that would concern clinicians and technicians in support of consult management. Knowledge and ability to gather, analyze, and assemble a variety of complex data. Knowledge and experience in the use of software applications such as Excel using macros, graphics, word processing, etc. in order to prepare and present written or oral quantitative/qualitative reports for leadership. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.