MANAGEMENT & PROGRAM ANALYST

You will serve as a Management & Program Analyst in the Human Capital Office (HCO) of NAVAL HISTORY AND HERITAGE COMMAND.

**Qualifications:**
GS-09: Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-07) or pay band in the federal service or equivalent experience in the private or public sector. Specialized experience should demonstrate the following: 1) Attention to Detail - is thorough when performing work and conscientious about attending to detail, 2) Customer Service - assesses the needs, providing information and/or technical assistance to clients and customers (to include the general public, individuals who work in or outside of the agency) committed to providing quality products and services, 3) Written Communication - conveys written information in a clear, concise, organized, and convincing manner for the intended audience, using correct English grammar, punctuation, and spelling. Expresses thoughts persuasively and uses effective modes to reinforce message retention., 4) Oral Communication - expressing information (e.g. ideas or facts) to individuals or groups, taking into account the audience and nature of information (e.g. technical, sensitive, controversial); making clear and convincing oral presentations; listening to others, attending to nonverbal cues and responding appropriately; 5) Problem Solving - identifying problems; considering risks, determining accuracy and relevance of information; using sound judgment to generate and evaluate alternatives, and to make recommendations; and 6) Demonstrates skill in using job-relevant information systems and/or software applications, such as word processing, spreadsheets, automated research tools, database applications, and the Internet. GS-07: Your resume must demonstrate at least I have one year of specialized experience equivalent to the next lower grade level (GS-05) or pay band in the federal service or equivalent experience in the private or public sector. Specialized experience should demonstrate the following: 1) Attention to Detail - is thorough when performing work and conscientious about attending to detail, 2) Customer Service - assesses the needs, providing information and/or technical assistance to clients and customers committed to providing quality products and services, 3) Written Communication - conveys written information in a clear, concise, organized, and convincing manner for the intended audience, using correct English grammar, punctuation, and spelling; 4) Oral Communication - expressing information to individuals or groups, taking into account the audience and nature of information; making clear oral presentations; listening to others; 5) Problem Solving - identifying problems; considering risks, using sound judgment to generate and evaluate alternatives and to make recommendations; and 6) Demonstrates skill in using job-relevant information systems and/or software applications, such as word processing, spreadsheets, automated research tools, database applications, and the Internet. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.