Senior Technical Engineer

Job Description Provide technical support to internal business users in a professional and friendly manner. Troubleshoot and support end users on Laptop and iPad for both software and hardware. Install and configure new PC hardware and software on desktops, laptops and peripherals such as phones, printers, external drives and other related hardware. Perform profile migrations for Windows PCs and Laptops. Manage IT assets and inventories. Work on daily ServiceDesk tickets and ensure SLA fulfillm…