Customer Service Specialist (Entry level)

Responsibilities: Live Chat & Email Support: Respond to customer inquiries, resolve account-related issues, and provide technical assistance. Dispute Resolution: Handle escalated issues, ensuring timely resolutions and follow-ups. Account Management: Assist with account verification (KYC), security practices, and transaction issues. Compliance & Security: Ensure adherence to company policies and guide customers on secure trading practices. Feedback & Reporting: Collect customer feedback and pro…