Quality Analyst (Call Audit)

Job Title: Executive - Quality Analyst Location: Sector - 14, Gurugram Experience: 1-3 Years Working Days - 6 Qualifications : Any Graduate Position Overview: We are hiring a proactive Executive - Quality Analyst to ensure high service standards. The role includes monitoring calls, maintaining QA records, providing performance feedback, and identifying training needs. The ideal candidate will help improve individual effectiveness and support cross-functional efforts to enhance customer satisfac…