Retail Customer Service & Operations Lead

We are not just hiring a manager. We are looking for an operations architect and a trust builder; someone who can design a seamless, high-stakes support ecosystem from the ground up. As Customer Service & Operations Lead , you will be the backbone of KGI’s next generation trading ecosystem. In the world of high velocity futures, every second counts. You’ll be responsible for ensuring that as we scale, our traders experience the agility of a fintech with the rock-solid reliability of a premier f…