Customer Service Executive (Mandarin Speaking)

Job Purpose: Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Work Location: Colombo, Sri Lanka Duties and Responsibilities: Customer Relationship Management: Deliver personalized, high-level service to high-value clients via chat, email, and phone, building strong and long-term relationships. Customer Support Excellence: Handle inquiries promptly and professionally, ensuring efficient resolution while mainta…