Technical Support Engineer

About the Role We are seeking a proactive and customer-focused Technical Support Engineer to provide responsive, expert support for international clients. In this role, you’ll be the first point of contact for resolving IT issues — from basic troubleshooting via email/chat to complex configurations via phone. You will use remote desktop tools, write clear technical instructions, and escalate problems appropriately, earning the trust of customers through timely and accurate resolutions. Key Resp…