Operations Manager

Key Responsibilities 1. Performance Monitoring & Reporting • End-to-end reporting and management of the Business Development Teams. • Track daily, weekly, and monthly performances of all BDAs and Team Leads. • Monitor revenue realization, lead management and conversion, and follow-up discipline. • Consolidate performance metrics (individual and team-wise) and share structured reports with management. • Ensure CRM is updated in real-time and aligns with reporting dashboards. Ensure all daily/wee…