Executive (Customer Service) (2-year contract)

Office of Organisation & Svc Excellence – Executive (Customer Service) (2-year contract) Job Description: Delivering personalised service to address customer enquiries through email, phone calls, live chats, and in-person interactions at the counter. Providing friendly, professional, and efficient service to deliver exceptional customer experiences. Identifying and addressing customers’ needs with the goal of achieving high customer satisfaction. Using digital service platforms such as case man…