SENIOR CRM BUSINESS ANALYST – ENTERPRISE IMPLEMENTATIONS

At Zoho, we are looking for a Senior CRM Business Analyst to lead complex enterprise CRM implementations across the LATAM region. This is a functional, execution-driven role focused on business analysis and implementation. This is not a sales or business development position. ABOUT THE ROLE This role collaborates closely with cross-functional teams and enterprise customers to define business processes, gather and document requirements, design scalable solutions, and drive successful end-to-end …