Analyst Desktop Support

Responsibilities 1. Desktop and End-User Support Provide support and troubleshooting for hardware, software, business applications, network and end-user devices (laptops, etc), working with third party vendors when required. Manage user accounts, permissions, and access rights in Active Directory and identity management systems. Contribute to process improvements and guide end-users on corporate procedures, IT best practices and new technologies. 2. Infrastructure Support Work with global IT te…