Customer Success - Sr Associate Partner (Banking Domain)

The Opportunity We are seeking a dynamic Customer Success Manager to drive customer retention, expansion, and advocacy within our LAER (Land, Adopt, Expand, Renew) go-to-market model. This role is critical to ensuring customer success throughout their lifecycle, maximizing ARR growth, and preventing churn through proactive relationship management and strategic account planning. Our clients are blue chip organisations. What You’ll Contribute Build and maintain strong relationships across all cus…