Customer Experience Specialist - Accounting

The role & impact As a Customer Experience Specialist - Accounting, you will be a key brand ambassador, providing world-class support and guidance to small business owners, bookkeepers, and accountants. Your impact is about helping customers unlock the full value of Xero, acting as a trusted and efficient business advisor. You will do this by delivering consistently high levels of customer satisfaction via all contact channels, effectively problem-solving, and ensuring customers see how Xero ad…