Major Incident Manager

Greetings from Tata Consultancy Services We are hiring for Major Incident Management! ! Experience: 6-10 years Location: Chennai / Bangalore / Kolkata Required Technical Skillset: Minimum 6 years of relevant experience in Major and Problem Management process. Deep understanding of ITIL processes, especially Incident, Problem, and Change Management. Ability to manage ITIL workflows in tools like ServiceNow, BMC Remedy, and similar platforms. Handling Priority 1 & 2 incidents, triaging, and ensur…