Customer Service Officer (20-25 Hours p/week – Local Government, Inbound Call Centre)

We are urgently seeking experienced Customer Service Officers (with strong administration skills) for upcoming temporary roles with a highly professional inbound local government customer contact centre in Ipswich . Duties include: Receiving incoming enquiries from customers ensuring a high level of customer service. Providing information and advice, together with directing calls to other Departments. Navigating computer systems and updating information. Completing necessary follow-up administr…