TM CRM ( NCR)

Purpose : To serve as a primary point of contact for customers and ensuring a seamless experience from initial contact to post-sale support thereby adding value to the function. Principal Accountabilities Customer Experience - Onboarding customers via calls, emails and meetings and provide essential information. Review all allotment letters and sales agreements, documentation and issue them to customers. Relay relevant details to the backend team for processes such as cancellations and customer…