Senior Customer Service Support

The?Senior Customer Service Support will be part of our Shared Service Centers across the globe, providing services & support to our customers. A Senior CSS will be responsible for managing customer orders, product returns, quotations, outbound customer calls to resolve customer queries/issues, as well as pre-sales and post-booking activities. This role requires a high-level of accuracy and independence in performing these mentioned tasks, as well as the ability to coach others when it comes to…