Administrative Support Assistant

This position is in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), El Paso VA Health Care System (EPVAHCS), in Quality and Patient Safety (QPS). The incumbent is responsible for providing a variety of administrative actions essential to QPS organizational operation.

**Qualifications:**
You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to knowledge of planning, coordination, and execution of business functions, resource allocation, and production; Uses computers, software applications, databases, and automated systems to accomplish work; Provides clerical and administrative support; Compiles statistical data for reports and charts, extracting data from documents and posting or tabulating to worksheets; Collects, compiles and/or tracks data and statistical information in support of the department's program operations; Develops/creates spreadsheets, reports and action plans with complied data; Maintains confidential files and suspense files/task lists for pending due items; Recorder for program activities such as communication boards, committees and site surveys; Provides general telephone and visitor referral services based on specific requests or ascertaining the nature of the call or request; Extracts data and reports for the assigned programs; Produces properly written and formatted meeting minutes for submission as required; Obtains and monitors the use of office supplies and services to ensure streamlined and efficient operations; Processes incoming and outgoing materials such as correspondence, reports and other forms of communications; Manages/maintains department intranet pages and SharePoint sites, including updating facility intranet calendar; Maintains an orderly and adequate level of program supplies. You will be rated on the following Competencies for this position: Administration and Management Manages and Organizes Information Communication Computer Skills Organization Performance Analysis Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary with occasional mobility. Minimal travel can occur. No special physical demands are required perform the work. Some bending, stooping and carrying light items such as paper and binders is required. Keyboarding, communications, either by telephone or in person, filing and record keeping are some of the principal activities. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.