Core Support - Sr. Full Stack

Responsibilities Triage & Incident Ownership Perform rapid intake, triage, and prioritization of alerts, tickets, and incidents. Act as Incident Owner during high-severity events, ensuring clear communication, timely updates, and swift restoration of service. Maintain accurate, real-time incident timelines and post-incident documentation. Troubleshooting & Restoration Execute root-cause isolation across application, middleware, APIs, data, and infrastructure layers. Use observability/monitoring…