Senior Software Engineer (Brazil, Colombia, Costa Rica)

Senior Software Engineer About the Role This role is focused on backend development, specifically supporting the migration of our customer support platform from Zendesk to Gladly, as well as maintaining and extending the integration services that power our support operations. You'll be embedded in a small, collaborative engineering team working directly with Customer Support and Ticketing Platform teams. If you thrive in fast-moving environments, take pride in owning your code end-to-end, and e…