Technical Support Engineer

Responsibilities: 1. Responsible for training of agents, including training on products, installation and implementation, after-sales problem solving, robot uses and other related functions. 2. Maintain customer relationships; provide technical support, including remote guidance, on-site solution of after-sales problems and needs, to ensure customer satisfaction. 3. Accompany with sales personnel to visit customers and provide on-site technical support; travel independently to conduct installat…