Customer Support Representative

Company Description Fini is an AI-driven customer support solution trusted by mid-market and enterprise B2C companies across industries such as fintech, SaaS, and marketplaces. Designed for high-stakes workflows like refunds, KYC, account changes, and billing disputes, Fini automates up to 80% of customer service tickets with an impressive 98% verified accuracy. By ensuring every response aligns with real company policies and data, Fini enhances efficiency, reduces resolution times, and boosts …