Service Desk Specialist

HCLTech India, Uttar Pradesh, Ghaziabad, Noida
Posted 4 weeks, 2 days ago

Job Description

Requirement Details Primary Location: Noida , Chennai Position Overview (Job Summary): Support Engineer will handle escalated technical issues primarily through voice-based international support. The role involves managing high-volume inbound calls, resolving incidents within defined SLAs, troubleshooting Outlook, VPN, Citrix, and VDI issues, and providing advanced support across MS Office/Office 365. The position requires strong technical, communication, and customer service skills while worki…

Required Skills

Office 365

Requirements

Employment Type

Permanent

Category

IT Jobs

About HCLTech

Location: India, Uttar Pradesh, Ghaziabad, Noida

Industry: IT Jobs

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