Service Desk Specialist
Job Description
Requirement Details Primary Location: Noida , Chennai Position Overview (Job Summary): Support Engineer will handle escalated technical issues primarily through voice-based international support. The role involves managing high-volume inbound calls, resolving incidents within defined SLAs, troubleshooting Outlook, VPN, Citrix, and VDI issues, and providing advanced support across MS Office/Office 365. The position requires strong technical, communication, and customer service skills while worki…
Required Skills
Requirements
Employment Type
Permanent
Category
IT Jobs
About HCLTech
Location: India, Uttar Pradesh, Ghaziabad, Noida
Industry: IT Jobs