Program Support Assistant (OA)

This position serves as a Program Support Assistant for Ophthalmology in Surgical Service. This complex service consists of multiple types of surgery activities including: inpatient, outpatient, purchasing, clinical and research functions. The extreme complexity of this service requires an assistant who can coordinate, gather information and write reports for the Chief of Surgical Service, Administrative Officer, Chief of Ophthalmology, Chief of Optometry and Ophthalmology Clinic Manager.

**Qualifications:**
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge of management principles and processes as well as the ability to analyze and evaluate methods and techniques; knowledge of the basic skills and understanding of methods and techniques of management/program analysis and program support; extensive knowledge of surgery clinic management practices and/or surgery programs, guidelines, regulations and precedents; ability to apply basic data gathering methods; and the ability to organize, write and prepare reports that describe data collection. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is mostly sedentary with some walking, bending, standing in completing various stages of the daily tasks and carrying of light objects such as supplies and documentation manuals and records. There will be some light lifting and transferring of baskets or boxes of supplies and records in excess of 15 pounds. Incumbent will be required to travel to multiple sites, some greater than 50 miles away, to complete assignments. The incumbent must have adequate eyesight and hand dexterity to allow for reading and operating a computer keyboard. The incumbent is required to answer numerous personal/telephonic inquiries and must have adequate eyesight and hand dexterity to allow for reading and operating a computer.